If on a wall, the alarm should be mounted at least 15cm from the ceiling. If on a ceiling, the alarm should be mounted at least 30cm from any wall. They can be left free standing on a shelf or fixed to a wall using the sticky patches provided. Your CO alarms should be placed up high, between one and three metres from the gas or fossil fuel appliance you're monitoring for CO leaks. Where should I put my carbon monoxide alarm? Visit Project SHOUT and our Gas Safety page for more information about how to protect yourself from carbon monoxide poisoning. Fuel burning appliances include gas boilers, cookers and fire stoves. It's a good idea to have an alarm in every room where you have a fuel burning appliance, including any room that has a flue running through it and in every sleeping room. If it stops working, contact the manufacturer Fire Angel, they will be able to help you. What happens if the alarm stops working before the seven years are up? It’s easy to set up and doesn’t need any maintenance. Our alarm is guaranteed by the manufacturer for seven years – which is how long the battery should last. The alarm is really loud – at 85 decibels, it’s about as loud as an old-fashioned alarm clock - so it’s easy for the average person to hear. You can test it yourself, so you can check it's working from time to time. The alarm has an advanced electro-chemical sensor that accurately detects low levels of CO in the air – before it becomes harmful. Our alarms are made specially for British Gas by the UK leading manufacturer Fire Angel, who are endorsed by the UK Fire Service. 1 03 Need to know more? Why should I buy a carbon monoxide (CO) alarm from British Gas? HomeCare customer? Get your CO alarm fitted during your next annual service visit.Ĭall us to get a CO alarm for £29.99 including VAT. The guide below will help to identify the cause of beeping.įor further support or advice, visit our Knowledge Hub to access how to guides, downloads and blog articles or contact FireAngel’s Customer Support team.Call us to order an alarm and we'll send you one in the post. If your CO alarm is beeping once, twice or three times regularly, you may need to replace your alarm batteries, or you could be experiencing exposure to low levels of CO. If it is not within warranty, please replace your alarm as soon as possible. If you have had your FireAngel carbon monoxide alarm for a few years but it is still within warranty, and the isolation pin has been removed, please get in touch with our Customer Support team. If it still does not sound, please get in touch with our Customer Support team. If the alarm now sounds once test button is pressed your alarm is working correctly. Once removed, wait for at least 1 minute for alarm to initiate. If your FireAngel carbon monoxide alarm is new and the test button is not working, try removing the isolation pin. Why does my FireAngel CO alarm not sound when I press the test button? This is referred to as ‘alarm memory’, find out more about what this feature means here. If your CO alarm is flashing a red LED light every 20 seconds, it has been activated recently. Why is my FireAngel carbon monoxide alarm flashing a red light? If your CO alarm did not stop beeping after being outside in the fresh air for 10 minutes and it is still within warranty, please contact our Customer Support team. It cannot be seen, smelt or tasted by the human senses and is only detectable through a CO alarm. We recommend calling your gas supplier or national emergency gas helpline on 0800 111 999 and await further instruction.Ĭarbon monoxide is a highly poisonous gas, caused by fuel not burning properly. If your CO alarm stopped beeping after being outside in the fresh air for 10 minutes, you may have a possible carbon monoxide leak in your home. If your FireAngel CO alarm is fully activating, and you can hear 4 loud beeps, immediately open any doors or windows in your home, stop using any appliances, switch them off and evacuate the building taking the CO alarm with you. This guide applies to FireAngel FA3313 and FA3820 alarms. However, if your CO alarm is beeping, flashing red or not responding during a test, follow our troubleshooting guide to decipher the cause. FireAngel’s new range of carbon monoxide alarms are packed full of cutting-edge safety features and use intelligent sensing technology for a rapid reaction to rising levels of CO.
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